Why is the site being updated?
SimplePractice Learning is moving to a new website. We’re making this update to create a more engaging learning experience that meets your individual needs. The new site includes:
- Enhanced content filtering and search functionality
- Course recommendations based on your needs and interests
- Improved layout of course details, including content overviews, presenter bios, and CE approval information
- A simplified purchasing experience, plus a “cart” that allows you to save courses for the future
- An optimized mobile experience
- A dashboard for tracking your progress
How does this updated learning experience help me?The new site provides improved search functionality, personalized recommendations, and progress tracking. You’ll be able to find relevant courses more easily and track your progress with our new dashboard. This update also paves the way for additional future enhancements.
When will I have access to the new SimplePractice Learning website?
The new SimplePractice Learning website will launch mid-August, 2022. This transition will occur during non-peak hours to ensure your work is uninterrupted.
How do I access the new site for the first time?
Once the new website launches, you will receive an invitation email from SimplePractice Learning containing a link you can use to access the new site. To log into the new website:
- Click the link from the invitation email
- Enter a new password
- Log in with your username and new password
- Answer the 4 questions to update your account
Once you’ve completed these steps, you’ll be taken to your new dashboard where you can start exploring the new site.
Will I still have access to my courses?
We’ll automatically transfer your 5 most recent course completion certificates to the new site. If you’ve earned more than 5 certificates from SimplePractice Learning, we recommend downloading these for your records.
To access your certificates on the legacy site, go to My Account > Certificates. After the site change, you’ll have the option to upload these certificates to your account, along with any third-party certificates you’d like to store in SimplePractice Learning.
What are some things I should know about the new experience?
- All courses that you’re enrolled in will continue to be available to you
- If a course is in progress, the timestamp will not transfer - please make note of where you are in a course to ensure you can pick up from where you left off on the new site
- All SimplePractice Learning courses will be available on the new site, and our library will continue to grow
Can I switch back to the old SimplePractice Learning website?
Once SimplePractice Learning moves to the new website, you will not be able to switch back to the old SimplePractice Learning site. We’re excited to continue bringing you a best-in-class learning experience.
Will there be resources available to help me navigate this transition?
While we’ve worked to ensure that the new website is intuitive and easy to use, additional resources will also be available to help make your transition as seamless as possible. If you have questions about this change, you can contact support through the ? Help button in your SimplePractice Learning account.